Refund Policy

Refund process begins after we have completed evaluating your returned product. From the day you submitted your return request, This quality evaluation process may take up to 8 days for Accra, 15 days outside of Accra. We will send you an email notification once return examination completed.

To process your refund more quickly, you have the option to request a refund via AkwaabaMart Refund Voucher, which must be indicated when you request for a return online or by calling our Customer Service.

Otherwise, you can be refunded according to the following table. Note that some refund methods are available according to your payment method.

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